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Pets Project cares! We understand that during these times of uncertainty things can be very hectic. One thing is for certain, Pets Project is taking every action possible to ensure that all of our products are 100% safe for you and your furry friend.
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At the Pets Project fulfillment center, extra precautions are being taken every day with the shipment of orders. EVERY ITEM INSIDE THE PETS PROJECT MAILER PACKAGING HAS BEEN SANITIZED & HANDLED WITH CARE PRIOR TO DELIVERY. All of our production equipment is cleaned regularly. All of our processes are compliant with the CDC guidelines.
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During times like this, there is nothing more important that a human-to-human interaction when you have questions or concerns that need to be answered. PETS PROJECT IS THE ONLY CBD COMPANY THAT PROVIDES IMMEDIATE CUSTOMER SUPPORT BY A REAL HUMAN 24 HOURS A DAY VIA WEBSITE CHAT. Visit our website and look for the chat option in the bottom right hand corner to speak with a REAL Pets Project employee instantly. For any other questions or concerns feel free to reach out to us via our "Contact" page.
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Pets Project is still in business and will remain in business. The health, happiness, and overall well-being of your pet is our #1 priority. All shipping times & pricing remain the same as before this crisis. Pets Project will NOT be downgrading the quality of our products during this time to drop our prices & increase our margins like many other companies are doing. We always encourage you to do your research to find out why Pets Project offers the highest quality CBD product on the market.
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In order to comply with CDC guidelines, Pets Project will NOT be taking any products shipped back to us for any reason. If you have a problem with your order please contact us.
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We hope you all are staying safe & staying positive during this time. Much love from the Pets Project Family ❤️